Who are you, exactly?
I’m glad you asked. Hi, my name’s Guilliean (hard G). I run Wink under my Write On Hosting banner. In a previous life, I operated American Princess Web Solutions, where I helped people get their websites online. It’s where I fine-tuned my skills in customer service and technical support to help my clients. I closed up shop around 2015 as I was pursuing my graduate degree in Writing. I’m now in a place where I can offer that same personalized support and hosting to people who are looking for the right fit.
Is Wink really free?
Yes! I’m able to fund this project through various means, including sponsored advertising on the forums, affiliate programs, and donations. If you’re so inclined to support Wink, please support me.
I don’t know a thing about building a website in WordPress. Can you help?
Due to the complimentary nature of Wink, we do not offer training in how to use WordPress. However, WordPress has thorough documentation and even self-guided courses that can help get you started. You’re also welcome to ask questions in the Because the Internet forum on Wink.
Can I install ‘X theme’ to my site?
Maybe! File a support ticket with Wink and ask first, so that we can do our due diligence. If you install it without prior notification, and we find it, we will immediately remove it.
Can I install ‘X plugin’ to my site?
Maybe! File a support ticket with Wink and ask first, so that we can do our due diligence. If you install it without prior notification, and we find it, we will immediately remove it.
How much space and bandwidth do you give to users?
1 GB and 1 GB. Bandwidth resets every month, so try not to go over.
What if I need more space and/or bandwidth?
We recommend conducting an audit of your files to see what’s eating up your allotted space.
As far as bandwidth goes, you can either wait until the next month or upgrade to a paid hosting plan at Write On.
How many sites can I host here?
We allow one user per site. Sharing logins is verboten.
Do you have a Facebook group?
No. I never want Facebook to have a say in anything my clients create. Whatever you create here is yours.
Can I contact you via social media?
No. No one associated with Writeropolis Media will accept support requests via DM or email to ensure our clients get the best service. You can follow us though; we do love to know more about our clients: Bluesky, Instagram, Pinterest, and Threads.
I want to close my account here. How can I do that?
We’re sorry to see you go! File a support ticket and let us know. Please note that we do not assist with site transfers unless you’re moving your subdirectory to Write On.
I think I’m ready to purchase hosting from Write On. Do you offer site transfers?
Yes! You won’t lose a thing as long as you’re moving from Wink to Write On; that’s our guarantee. File a support ticket with Write On and we’ll get the process started.
Someone is stealing my content! What can you do?
If you are the copyright owner, notify Wink via support ticket immediately.
What do you think about the Oxford comma?
We firmly believe in the comforting embrace of the Oxford comma. Vampire Weekend had it all wrong. Just saying.
Have a burning question that’s not answered here yet?
Contact us and ask! We’d be happy to help you figure out if Wink is right for you.